Returns & Refunds Policy
Due to the perishable nature of our fresh, cold-pressed blends, we cannot accept physical returns; however, we are committed to ensuring you are 100% satisfied with your purchase. If your order arrived damaged or didn't meet your expectations, please contact us within 14 days for a full refund or replacement.
Inspect Your Delivery
Check your package immediately upon arrival to ensure all pouches are cool to the touch and the seals are intact.
Document Issues
If you notice any damage or quality concerns, take a clear photo of the product and the shipping label.
Contact Our Farm Team
Email our customer support with your order number and photos to initiate a refund or a fresh replacement shipment.
Safe Disposal
Once your claim is processed, you do not need to ship the items back; simply dispose of any compromised product safely.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing